Occasionally it can be difficult to spot the disparity
between a genuine Cummins generator set and a non-genuine set. However, it is the little details that make a
huge distinction.
Non-genuine generator sets may be suitable with a
Cummins engine but they are not built using the same procedures or materials to
Cummins precise specifications.
Can anybody tell if the generator of particular
industry is Genuine?
Non-authentic generator set is a sure risk.
Genuine
|
Non-genuine
|
1 White Cummins
Power Generation logo.
|
? Various colour generator
sets.
|
2 PowerCommand®
control.
|
? Inferior build
quality and materials.
|
3 Onan green
|
? May not meet Philippines
or ISO standards.
|
4 Cummins website
|
? Parts and
service may not be held or supported by Cummins
|
5 24/7 parts and
service support
|
? Parts and
service may not be held or supported
by Cummins
|
The production of generator sets entering the
South Pacific region suited with cheap cloned and counterfeit parts has been
causing a serious threat to consumers.
A number of Original Equipment Manufacturers
(OEMs) in China are using Cummins based engines in generator sets and sell the merchandise
to the South Pacific region as Cummins generator sets supported by Cummins’
genuine warranty.
Birol Guler, General Manager of Cummins Power Generation
in the South Pacific, says that these engines are designed for Chinese domestic
applications only.
Further, Cummins asserts that a generator fitted
with a Cummins engine does not guarantee the generator is built to Cummins’
exact specifications. The use of non-genuine components in generator sets can
result in poor dependability, even malfunction.”
As these non-authentic parts look as if the
original, many buyers are hoodwinked into discernment that they are acquiring
the authentic Cummins generator set.
Cummins has examined a number of non-authentic
parts and discovered they do not function to the same standard as authentic
Cummins parts.
Some producers may assert their parts will work
in a Cummins generator set, but the fact is only authentic Cummins parts are developed
to meet the original factory specifications while using the up-to-date materials,
component designs and manufacturing techniques.
Only generator sets produced at Cummins factories
are with complete backing of worldwide warranty and supported by Cummins’
extensive parts and service network in the South Pacific.
CAUTION: For quality viewing without distraction from web's background music,
Counterfeiting is a worldwide
issue
Corporations invest significant amounts of time,
resources and effort creating their products to guarantee excellent performance,
meet strict safety regulations and are built of superior materials. This may
not be present in illicit, fake and copied products.
Cummins Power Generation is dyed-in-the-wool to safeguarding
consumers by guiding them to the exact channels to procure authentic.
The only reason why a particular is counterfeited
is its trust that has been established worldwide in terms of excellent quality,
performance and dependability.
Other Original Equipment Manufacturers (OEMs) across
China use Cummins based engines, export this equipment to the South Pacific
region, and promote the product as Cummins generator sets supported by Cummins
genuine warranty. It is interesting to note that these engines are designed for
Chinese domestic applications only.
Cummins wants to clarify the facts around product
warranty and support coverage for Cummins engines used in Power Generation OEM
equipment from China:
- Warranty coverage barely covers the base engine as manufactured and transported from the Cummins engine manufacturing plants.
- Owners of generator sets with a base Cummins engine needs to contact their supplier(s) for all warranty outside of base engine.
- Cummins takes no accountability for workmanship and interfacing between the engine and off engine components. Rather, this is the equipment manufacturer/supplier’s obligation.
- Cummins South Pacific can only perform repairs on engines if the generator set meets a particular country’s Design standards and Electrical Compliance.
- Cummins South Pacific can only guarantee parts accessibility and trained technicians for authentic product.
Acquiring from Cummins or an authorized dealer guarantees
full factory warranty for industries’ complete generator set. Only Cummins
branches and authorized dealers are given the permission to trade Cummins
product and guarantee full warranty and after-sales support.
Find your authorized Cummins Corporate Set dealer
here.
If you have procured outside authorized
locations, you can validater your warranty coverage by calling the Cummins Support Center and quoting the engine and generator serial numbers
How to verify your Cummins generator is authentic
Contact Cummins Support Center and have
your engine number ready.
PowerCommand® control is unique to a Cummins
generator set. It is a microprocessor-based monitoring, metering and control
system designed to harmonize with the demands of today’s engine driven
generator sets. The incorporation of all control functions into a single
control system offers improved dependability and workmanship unlike orthodox generator
set control systems.
Non-authentic generator sets come in different
colors with second-rate build quality and materials. These generator sets may
not meet Cummins or ISO standards. Thus, they are not supported with Cummins’
worldwide warranty. Furthermore, parts and service for those non-authentic gensets
may not be held or supported by Cummins.
John Bortolussi, director of engineering for
Cummins South Pacific says that using non-authentic parts can result in speedy degeneration,
poor dependability, high oil consumption and even generator set malfunction.
The Power Promise
Return on Investment
Acquiring a Cummins offers value and guarantee
over the lifetime of the product.
Assurance in quality
Cummins guarantees that every product it
manufactures harmonizes with the quality, robustness, and sustained workmanship
that every industry expects from the Cummins rangeDeveloped to Cummins quality
assured standards, Cummins products benefit from a global support network,
extensive research and development, and world-leading adeptness.
Worldwide Service
Customer Support
End-to-end customer service and support and the
most wide-ranging service network in the world safeguard excellence for every
industry.
Customer Support
from Cummins Power Generation is beyond just generators.
Authorized Cummins Genset dealer is outfitted
with certified service technicians, trained and armed with the latest
diagnostic and repair tools. It is distribution centers, steadfast personnel
and service trucks serving the highest-quality parts – genuine Cummins.
Authentic Judgments
on Acquiring Authentic Cummins
- Made for Philippine conditions to meet Philippines standards
- Single-company design and produce of all key systems
- Supported by the largest service support network in the industry
- Emissions leadership with class leading fuel efficiency
- Dependability and robustness
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